Results
Proofpoint provides a robust performance framework – supported by flexible cloud technologies – that help leaders in solving their toughest business issues.
See how others have used our systems to advance their organizational goals.
Enhancing worldwide personnel support
Situation |
The field staff for a $50 billion worldwide operation was having difficulty meeting demand. The belief of many of the organization's top leaders was that more people were needed to help with the workload and improve effectiveness. |
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Solution |
The organization used a combination of Proofpoint's workload/workforce analysis system and a team of Proofpoint advisors to determine where employee energy was focused and identify high value activities. |
Results |
91% of the field team responded to the web-based analysis. A number of key geographies and functional areas were identified as needing additional support and the headquarters agreed with the analysis results. Another 600 non-people-related improvement recommendations were also identified via the analysis approach. |